Members of the Veterinary Emergency and Critical Care Society (VECCS) are eligible for a free Plumb's subscription, with the option to add Standards of Care at a discounted rate. This article covers how to apply your VECCS discount, what happens if you already have a subscription, and how to resolve common signup issues.
Before you begin
You need an active VECCS membership to qualify for this discount. If you're not yet a VECCS member, you can join at veccs.org.
Note: VECCS syncs membership data weekly, so if you recently joined, there may be a short delay before your VECCS ID unlocks the discount. |
Apply your VECCS discount
Go to plumbs.com/group/veccs/.
Enter your information, VECCS member ID, choose whether you are already subscribed to Plumb’s or Standards of Care, then choose your preferred subscription: “Plumb’s only ($0)” or “Standards of Care with Plumb’s ($299)”.
Select Submit.
Note: If you already have an active Plumb's or Standards of Care subscription, you don't need to cancel it first. Submit the form while your subscription is still active. Your account automatically updates to the VECCS rate at your next renewal, once your membership is confirmed. |
What to expect after you submit the form
Plumb's confirms VECCS eligibility manually. The discount does not apply instantly.
If you're a new subscriber, you'll receive a confirmation email once your eligibility is confirmed, and you can start using your subscription then.
If you already have a subscription, it stays active as is, and the VECCS rate is automatically applied at your next renewal date.
If your subscription has already expired, you can resubscribe at the VECCS rate any time once your eligibility is confirmed.
Troubleshoot common signup issues
The form tells you to contact support. This usually happens when there's a pending payment on your account. Contact support via live chat so they can clear it and help you resubmit the form.
You haven't received a confirmation email. Eligibility review isn't instant. If you don't hear back within 2-3 business days, contact support for help.
You were charged the standard rate in addition to the discounted rate. Contact support right away. This is a billing error and can be refunded once you report it.
Frequently asked questions
Do I need to cancel my current subscription before signing up with the VECCS link?
No. Submit the VECCS form while your current subscription is still active. The discounted rate is automatically applied at your next renewal.
What happens if my VECCS membership lapses?
You'll need to renew your VECCS membership to keep the discount.
Can I use my VECCS-linked subscription on both the web and the mobile app?
Yes, a VECCS-linked subscription works the same as any other Plumb's subscription across web and mobile.
Still need help?
Contact support via live chat or email [email protected].